What if I can't access my email?

If you've also lost access to the email mailbox you used to signup, we can send you an SMS to the mobile phone number you've specified in your Skinography profile to recover access to your account:
Recover access with an SMS

What if I haven't specified my mobile number?

To be able to recover your account we need to verify your identity, anyone could access your account if we don't do this verification!
Send us an email to [email protected] with the following information and we'll see what we can do:
  • Both sides of your identity documentation scanned or photographed. Scan it in high resolution so it can be clearly seen.
  • The email address you used to signup at Skinography.com
  • The new email address you want to assign to your Skinography.net profile
  • The link of your Skinography.com profile
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